Privacy Policy

This Privacy Policy describes how CanadaBioGenix (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit canadabiogenix.com, create an account, or place an order. We are committed to complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Identity & Contact: name, email address, phone number
• Order & Billing: shipping address, billing address, payment-related information
• Technical Data: IP address, browser type, device type, operating system, referring URLs
• Usage Data: pages visited, products viewed, time spent on site, search terms
• Cookies & Tracking: data collected via cookies, web beacons, and analytics tools

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To communicate order confirmations, shipping updates, and support responses
• To operate, maintain, and improve our website and services
• To monitor for fraud, unauthorized activity, and security threats
• To comply with applicable legal and regulatory obligations
• To send promotional communications where you have opted in (you may opt out at any time)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve website performance. Cookies are small data files stored on your device.

You may disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

We may use third-party analytics services (such as Google Analytics) that collect usage data in accordance with their own privacy policies.

4. Sharing Your Information

CanadaBioGenix does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: trusted third parties assisting with payment processing, shipping, hosting, analytics, or customer support — limited to information required for their specific function
• Legal Requirements: when required by law, court order, or government authority
• Business Protection: to protect the rights, safety, and operations of CanadaBioGenix and its customers

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of your account or business relationship, plus any legally required retention period (generally up to 7 years for financial records under Canadian law).

When information is no longer required, it will be securely deleted or anonymized.

6. Your Rights (PIPEDA)

Under PIPEDA and applicable Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your data
• Request deletion of your information (subject to legal retention requirements)
• Ask questions about how your data is handled

To exercise any of these rights, please contact us at support@canadabiogenix.com. We will respond within 30 days.

7. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

8. Third-Party Links

Our website may contain links to external websites. CanadaBioGenix is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, our team is here to help.

CanadaBioGenix

Website: https://canadabiogenix.com

Email: support@canadabiogenix.com